Career Center Customer Engagement (C3E)




RochesterWorks! is here to assist you with your job search needs and guide you as to what the state requires while you are on unemployment. The following will outline your steps prior to speaking with a RochesterWorks! advisor


Step One (Click to expand)

Log in or create an account on our e-learning page. Feel free to view "How to use E-Learning" if this is your first time using the site

Please click on and view the "Exercise Files". which can be found by scrolling to the bottom of the Unemployment Orientation video page

The "Unemployment Orientation Resourceswill provide you with links to additional unemployment information including prevailing wage and instructions on using Job Zone to track your work search results

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